Cookie Policy

1. Introduction

This Cookie Policy explains how Renisetté uses cookies and similar technologies on our website.

For the purposes of this policy, “Renisetté”, “we”, “us” and “our” refers to Renisetté and its related tour, concierge and event services.

By using our website, you may be asked to accept, reject or manage certain cookies depending on the type of cookies used.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

They help websites function properly, remember preferences, understand how visitors use the site and support certain features such as forms, analytics, embedded media and marketing tools.

Cookies may be set by Renisetté directly, known as first-party cookies, or by third-party services we use, known as third-party cookies.

3. Similar Technologies

This policy also applies to similar technologies that may store or access information on your device, including pixels, tags, scripts, local storage, tracking tools and embedded content technologies.

4. Why We Use Cookies

We may use cookies and similar technologies to:

Make the website work properly

Keep the website secure

Remember your cookie preferences

Allow enquiry forms and website features to function

Understand how visitors use our website

Improve website performance and user experience

Measure the effectiveness of marketing activity

Support embedded content such as videos, maps or social media

Help us show relevant Renisetté content or advertising where applicable

5. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website to function properly.

They may be used for security, page loading, form operation, cookie preference storage and basic website functionality.

You cannot usually disable these cookies through our website because the site may not work correctly without them.

Performance and Analytics Cookies

These cookies help us understand how visitors use the website.

They may tell us which pages are visited, how long people spend on the site, which links are clicked, what devices are used and whether users experience technical issues.

We use this information to improve the website, content and user experience.

These cookies are only used where permitted and, where required, with your consent.

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features.

For example, they may remember preferences, support embedded media, improve form behaviour or help personalise certain parts of the website.

Marketing and Advertising Cookies

These cookies may be used to understand how visitors interact with our website and to support relevant marketing activity.

They may help us measure campaigns, understand referral sources, build audiences or show relevant advertising on third-party platforms.

Third-Party Cookies

Some cookies may be set by third-party services used on our website.

These may include services such as analytics providers, website hosting platforms, embedded video providers, social media platforms, advertising networks, mapping tools, payment providers or form tools.

Third-party providers may use cookies according to their own privacy and cookie policies.

6. Cookies We May Use

The specific cookies used on our website may change over time depending on the website platform, analytics tools, embedded media and marketing services we use.

Examples of cookies that may be used include:

Website platform cookies

Cookie consent preference cookies

Security and session cookies

Analytics cookies

Video player cookies

Social media embed cookies

Advertising or retargeting cookies

Form or enquiry tracking cookies

We recommend keeping an up-to-date cookie list within your website cookie banner or cookie settings tool if the platform allows it.

7. Consent

Non-essential cookies should only be used where you have given consent, unless another lawful exemption applies.

When you first visit our website, you may be shown a cookie banner or cookie settings tool. This may allow you to accept all cookies, reject non-essential cookies or manage your preferences.

You can change your cookie preferences at any time where the website provides this option.

8. Strictly Necessary Cookies

Some cookies are essential for the website to operate.

These may be placed without your consent where they are strictly necessary to provide the website or a service you have requested, such as security, page loading, enquiry forms or remembering cookie choices.

We will still aim to provide clear information about these cookies.

9. Managing Cookies

You can manage cookies through:

The cookie banner or preference tool on our website, where available

Your browser settings

Your device settings

Third-party opt-out tools, where available

Most browsers allow you to block, delete or restrict cookies. However, blocking some cookies may affect how the website works.

10. Browser Controls

You can usually manage cookies through your browser settings.

The exact steps depend on the browser you use, but you can normally find cookie controls in the privacy or security settings.

Common browsers include:

Google Chrome

Safari

Microsoft Edge

Firefox

Please check your browser’s own guidance for detailed instructions.

11. Embedded Content

Our website may include embedded content such as videos, maps, booking tools, forms, social media feeds or third-party media.

Embedded content may set cookies or similar technologies from the relevant third-party provider.

For example, a video provider may use cookies to make the video play properly, measure views or remember player settings.

12. Analytics

We may use analytics tools to understand how visitors use the website.

Analytics data may include pages visited, approximate location, device type, browser type, referral source, time spent on the site and actions taken.

Where required, analytics cookies will only be used with your consent.

13. Marketing and Retargeting

We may use marketing cookies or pixels to measure advertising performance, understand visitor behaviour and deliver relevant Renisetté content or advertising.

These technologies may be provided by third-party platforms such as search engines, social media platforms or advertising networks.

Where required, these cookies or pixels will only be used with your consent.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

Any updated version will be published on this website. Where changes are significant, we may take additional steps to bring them to your attention.

15. Contact Us

If you have any questions about this Cookie Policy, please contact:

Renisetté

Email: introductions@renisette.com

Website: www.renisette.com